Frequently Asked Questions

All of our rooms have air-conditioning which can be controlled by a panel located within each room by the by the bed.

Yes, cots are available at Crowne Plaza Newcastle – Stephenson Quarter on request.

Yes, we provide hair dryers in all our room types at Crowne Plaza Newcastle.

Yes, you can book a site visit with one of our sales team. please contact the hotel directly to make an appointment.

We partner with a supplier called Chai Events which you can liaise with for your own catering at our events. Unfortunately we cannot offer external catering outside of using this supplier.

Yes, we are a fully licensed wedding venue in Newcastle City Centre.

Early check-in and late check-out are available at Crowne Plaza Newcastle Stephenson Quarter, and is subject to availability. Please contact the hotel should you wish to upgrade your stay to include these options.

The majority of our meeting rooms have natural light, however some meetings rooms do not, if this is a key requirement please outline this on your meetings enquiry to us and if a suitable room with natural light is available we will always try to accommodate this request.

Our family rooms have two double beds which are great for families looking for a comfortable stay. We also have standard rooms with sofa beds which are suitable for families with young children.

Yes, at Crowne Plaza Newcastle – Stephenson Quarter, we have a list of recommended suppliers for hosting events, including décor, entertainment, and AV services. We can provide you with this list to help ensure your event runs smoothly. Feel free to reach out for more details.

Yes we can offer packages for corporate retreats and team away days. With 251 bedrooms and a number of meeting rooms with different sizes we can accomodate businesses and teams looking for this package. We also partner with a number of local supplier who can enhance your retreat or away day with us.

Yes, we have 6 interconnecting rooms at Crowne Plaza Newcastle, ideal for families or groups.

Yes, the hotel has previously hosted proms, graduation ceremonies, and celebrations. If you’re interested in booking our venue in Newcastle City Centre for your prom or graduation, please feel free to enquire on our proms and graduations page

Yes we do have luggage storage by reception, this is great for guests who arrive before our check in time of 3pm, or guests who have checked out for their stay and wish to explore the local area before continuing on their journey.

We do have a number of family rooms which can accommodate a family of four comfortably. The rooms come with two queen size beds

Yes, our venue is equipped with a cloakroom for guests to store their belongings during events. It’s next to Stephenson Suite on the ground floor.

At Crowne Plaza Newcastle we accept guests who require guide dogs and assistance dogs.

Our venue is part of a programme called Everyone Welcome, which is an accreditation which supports improving accessibility for our venue. – Watch Video Here

You can book a group booking by contacting the hotel directly via phone or email.

Crowne Plaza Newcastle is located approximately 5 minutes walk from the arena.

Walking down Forth street and down Railway Street, the arena is located just off Redheugh Bridge road.

Our Stephenson Suite is our largest event space which can hold 450 guests theatre style and 360 banqueting and 300 cabaret style.

Breakfast is included in the room price for most of our room packages. However, we also offer room-only rates where breakfast may not be included. You can confirm whether your booking includes breakfast by checking the details of your reservation or contacting our reservation.

We offer a day delegate package for clients looking to host a meeting at our hotel. Details can be found on our day delegate package page.

Room service is available at Crowne Plaza Newcastle.

Food and drink is available 24 hours a day at our hotel.

Food will be delivered directly to your room and carries a £5.00 tray charge.

Check-out time is 11am.

Please contact the hotel directly for options available for late check-out.

Newcastle Central is the nearest railways station to Crowne Plaza Newcastle. This is a short walk from the hotel.

Google map directions from Newcastle Central Station to CP Newcastle Stephenson Quarter Hotel

There are six specially adapted rooms for guests with additional mobility requirements and you can find all the details on these rooms and their amenities on our accessible rooms page.

Crowne Plaza Newcastle Stephenson Quarter offers flexible event venues for all occasions, from intimate business meetings Meetings & Events to grand celebrations such as parties, proms and weddings.

Check in time is 3pm.

Please contact the hotel for options available for early check-in.

Yes there is Wi-Fi throughout the hotel, great for browsing online for work or leisure.

To get on the Wi-Fi at our hotel, simply (include Wi-Fi name and process).

There is an adjacent Stephenson Quarter car park which you can access the hotel ground level at floor 10. You can find information on our parking page.

We do have cancellation policies based on the type and size of the event. This will form part of your quote and contract for your event at Crowne Plaza Newcastle Stephenson Quarter.

We can tailor wedding packages to suit most budgets, please reach out to our sales team at Crowne Plaza Newcastle – Stephenson Quarter to discuss your specific requirements.

Yes, we offer corkage for those events and wedding looking to source their own alcohol. Please outline this as a requirement in your enquiry.